The four most recent SMVE News Alerts (and their subjects) were sent 12/4/2014 (Fall-Winter Newsletter), 2/25/2015 (mailbox postings and keys), 3/6/2015 (SMVE website available), and 4/6/2015 (opportunity to update Harried Homeowner Helpers booklet).
Did you receive all these emails? Whether you received them or not, here are some steps you can take for successful email delivery.
If you have not received any emails, first check with the ✉ SMVE HOA Database Manager to be sure we have your correct email address(es). You may give us several email addresses if you want SMVE emails to be sent to several places.
If we have your correct address, the most likely reason for not seeing an email is that it was caught by a spam filter and placed in a spam or quarantine folder. Each email provider has its own spam detection tools and many tailor their spam filter to reflect your own email use. It is all too easy to inadvertently mis-train a spam filter so that it puts legitimate email in your spam folder. Spam filters can change from one day to the next, so receiving one alert does not guarantee the next one will not be treated as spam.
Most email providers allow you to specify certain email addresses as “safe senders” so that email from that address will (almost) never be placed in your spam folder. To maximize the chance that SMVE News Alerts and website update emails will be delivered to you successfully, please add and to your safe senders list.
We recommend that everyone add “” and “” to their safe senders list. Spam filters change constantly and an email that was delivered successfully today may be treated as spam on another day.
The method of identifying or as a safe sender varies with the email provider. For example, with gmail, you need to create a new contact with as the email address.
For other email providers, please see How to add email to safe senders list. This page has detailed instructions for most common email services such as gmail.com, aol.com, msn.com, outlook.com, yahoo.com, etc.
Please contact me if you have any problems receiving SMVE emails. I’ll be happy to work with you to try to resolve the problem.