Mailbox Key: How do I get a new lock or key for my USPS “Cluster” mailbox? (e.g. if the lock is broken, or the key is broken in lock, or I lost it or I’m a new owner with no key)?

 

Mailbox keys are managed by the USPS.  The process for obtaining a Mailbox Key is as follows:

  1. Cost is $40.00 to be paid at Fort Lowell Post Office, 6460 E. Grant Road, Tucson, AZ 85715. Phone: 290-9718. Hours: Mon.-Fri: 8:30 AM to 5:00 PM; Sat. 8:30 AM – 3:00 PM.
  2. Homeowners need to bring identification with them to the USPS such as
    a) a government-­-issued picture ID card (e.g. your driver’s license with street address referenced to the mail box) or b) pieces of official mail, such as 1) current utility bill plus (2) a vehicle registration with the Homeowner’s name and address on them.
    Conclusion: Make sure you have a duplicate key and carefully protect your mailbox key; if lost, replacement is inconvenient and onerous.
  3. Any questions before going to Ft. Lowell Station just call Belinda Gibbs, Customer Supervisor (Hrs. 8:30 AM -­ 4:30 PM); Ph. 290-9718 or 290-1173.
  4. Installation of a new lock usually takes 3-5 business days. Meanwhile, the USPS will hold your mail for 3 pickups by you (about 1 week).
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